Notes

Internal software at Southwest Airlines

Fast Company posted an article about Southwest Airlines’ digital transformation. In it, they talk about the flight management application I work on, OpsSuite.

With OpsSuite tools, Southwest’s employees monitor gate assignments and use, ensure luggage is loaded onto aircraft, and track a myriad amount of other traveler data.

If an employee inside an airport needs information from a plane that is sitting at the gate, they use OpsSuite.

If workers at LAX want to know what the logistical ramifications are of a storm in Dallas, they use OpsSuite. A whole lot of data goes through OpsSuite–data the airline needs to know in order to operate.